The fine print

Ranch rules & policies

House & barn rules

Cancellations

Cancel any time up to the day before your check-in date for a full refund, so we can open the space back up for other guests. On your check-in day or later, the booking can’t be refunded. Camera access ends as soon as a booking is cancelled.

Contact details are at the bottom of every page.

Weddings

Equine liability

The use of all equine facilities, including the barn, stalls, turnouts, riding arena, and other horse-related areas, is at your own risk. By bringing horses onto the property, guests acknowledge and accept all risks associated with equine activities.

Rockin' C Ranch, its owners, and its representatives are not responsible or liable for any injury, illness, loss, damage, or death involving horses, riders, handlers, spectators, or personal property resulting from equine activities or the use of the ranch’s facilities.

We appreciate your cooperation in helping us maintain a safe and enjoyable environment for all guests and their horses.

Stall cameras

Each stall has a camera so guests can check on their own horses. When you book a stall, you can watch only the camera(s) on the stall(s) assigned to you, from 3 hours before check-in until 2 hours after check-out. If one camera covers two neighbouring stalls, guests in either stall can see both while their stays overlap. Exterior security cameras also operate on the property.

For the horses’ safety, stall cameras may also be recorded on our recorder at the ranch. Recordings stay at the ranch, are never published, are kept only for a limited time, and only the ranch owners can view them.

Privacy

We collect your name, email, phone number and booking details to run your reservation and give you camera access. Payments are handled by Stripe; we never receive or store your card number. We don’t sell your information or use advertising trackers, and this site sets only one cookie — to keep you signed in.

For security we keep a log of sign-ins and camera views (time, account and IP address) for about a year. To see or delete your information, contact us.

Accessibility

We want everyone to be able to book and use this site. It is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA: it works with a keyboard alone, with screen readers, with zoom up to 400%, and in light, dark and high-contrast modes. The house is single-level.

If anything on the site gets in your way, please tell us and we’ll help you book directly and fix the problem.